Privacy Policy
We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.
- The information we collect and how we use it
When you register on our website www.swish-equestrian.co.uk (‘the Site’) we need to know your name, postal address, e-mail address and telephone number.
We gather this information to allow us to process your order. This information is then used by us, our agents and sub-contractors to provide the services specified on the Site which we may provide from time to time. We may also wish to update you with information about the Site or any other service or products we think may be of interest to you.
We may also use aggregate information and statistics for the purposes of monitoring the Site usage in order to help us develop the Site and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We may also want to provide you with related information from third parties we think may be of interest to you. We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. Swish Equestrian will not store any card details used to process your order.
- Our use of cookies and other information gathering technologies
When you view the website, we may store some information on your computer. This will be in the form of a "cookie" file, which is used to store order information before it is sent to us. The cookie file is used to store the item details, quantities and prices used in the shopping bag and will not contain any data personal to you. Your Internet browser may allow you to erase the cookie file, block all cookies or receive a warning before a cookie is stored, although, in that case, you may not be able to use certain features on the website. The following website may assist you: www.aboutcookies.org
- How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. All sensitive information required for logins and changing of your own personal information is held in an encrypted format.
We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.
- Updating your details
If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please use the edit details section of the Site in the ‘My Details’ area on the Site.
- Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
- Payment Security
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
More information about shopping securely with Sage Pay can be found at www.sagepay.com/shoppers
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